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ORDER AND SHIP EARLY! Orders may require longer lead times due to post-pandemic shipping and industry wide supply chain challenges.

Order And Ship Early!

A massive increase in online shopping and residential deliveries has created record-breaking shipment volumes for UPS, FedEx and USPS. They can't keep up with demand. This can add days to production and delivery times in some instances. As your partner, we are committed to providing you with the best possible experience and service. Planning ahead allows Staples Promotional Products to help you meet your desired timelines. If you have large orders and tight deadlines, please call Customer Service for extra planning and attention.

On-time delivery could require longer shipping lead times, so order early!

  • Delivery of in-stock orders may be delayed due to longer shipment transit times
  • Custom orders may be subject to double delays. Inventories may take longer to reach decorators. Shipment of decorated orders to the customer may also take longer
  • Paying for expedited services no longer guarantees on-time delivery. Shippers have discontinued their “money-back” delivery time guarantees for the foreseeable future

Plan & order early!

While Staples is working with suppliers and freight carriers to secure priority processing, delays cannot be mitigated in all cases. Shipping carriers do not know when shipping volumes and capacities will normalize. We will keep you informed as volumes and shipping times improve.

Have a mandatory in-hands date?

Share it with Customer Service! They will know the best options to ensure timely delivery.

Order early if you can!

Build a few extra days into your timeline just in case.

Shipping to or from Southern California?

Order even earlier! That region is experiencing the longest delays.

Klean Kanteen

Klean Kanteen + Subaru Gear Collection: Water Bottles and Mugs

In 2004, Kleen Kanteen revolutionized the drinkware industry by introducing an alternative to plastic and lined aluminum bottles: stainless steel, a safe, healthy, lightweight option, free of BPA and other potentially harmful substances. Kleen Kanteen's mission is to provide durable stainless steel solutions to provide people with a better, healthier and more sustainable choice for themselves and the environment.

Subaru is a brand that is built around love, and so is Kleen Kanteen. Love of adventure, love of conserving wild places and love of the earth are just some of the things we have in common. Through their support of 1% for the Planet, they have been able to donate more than 3.7 million dollars to organizations doing significant work in their keys areas of focus: plastic pollution, safe consumer products, conservation and climate, and outdoor stewardship. Not only are they focused on a more sustainable future, but they are also a proud promoter of organizations which celebrate diverse communities or champion causes such as breast cancer prevention.